Shipping policy
At Jayshankar Ayurveda, we are committed to delivering your orders with care and efficiency. Please read our shipping policy carefully to understand how we handle deliveries.
Order Processing
- Orders are processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Charges
- Shipping charges vary based on the destination and weight of the package. These charges will be calculated and displayed during checkout.
- Free shipping may be available for orders above a specific value. Please refer to our website for promotional shipping offers.
Delivery Time
- Estimated delivery times depend on your location:
- Domestic Orders: Delivered within 5-7 business days.
- International Orders: Delivered within 10-15 business days, depending on the destination and customs clearance.
- Delays may occur due to unforeseen circumstances like natural disasters, strikes, or courier service issues.
Tracking Information
- Once your order is shipped, a tracking number will be shared via email or SMS. You can use this number to track the status of your shipment.
Delivery Address
- Ensure that your delivery address is accurate and complete at the time of placing the order.
- We are not responsible for failed deliveries due to incorrect or incomplete address details.
International Shipping
- International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
- Please check your country’s import policies before placing an order.
Damaged or Lost Packages
- If your package arrives damaged, please notify us within 5 days of delivery at malishkaexport@gmail.com with supporting photos.
- For lost shipments, please contact us with your order details. We will work with the courier service to resolve the issue.
Non-Delivery Areas
- If delivery is unavailable in your area, we will inform you and provide a full refund for the order.
For any shipping-related inquiries or issues, feel free to reach out to us at malishkaexport@gmail.com. We’re here to assist you!
Thank you for choosing Jayshankar Ayurveda for your wellness needs.